Privacy Policy | Rosebery House

At Rosebery House, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or interact with us.

1. Who We Are

Rosebery House is a residential care home dedicated to providing high-quality care and support to our residents. Our website is designed to offer information about our services and facilitate communication with prospective residents, their families, and healthcare professionals.

2. What Information We Collect

We may collect and process the following types of personal information:

Name, email address, phone number, and other contact details submitted via our contact forms.
Information about your inquiry or interest in our services.
Technical data such as IP address, browser type, and usage information via cookies.

3. How We Use Your Information

We use your information to:

Respond to your inquiries or requests.
Provide you with information about our care services.
Improve our website and user experience.
Comply with any legal or regulatory requirements.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted third-party service providers who help us operate our website and deliver our services, but only where necessary and under strict confidentiality agreements.

5. Your Rights

You have the right to:

Access the personal data we hold about you.
Request correction of any inaccurate or incomplete data.
Request deletion of your personal data.
Object to or restrict certain types of data processing.
Withdraw your consent at any time, where applicable.

To exercise any of these rights, please contact us at enquiries@rosebery-carehome.co.uk

6. Cookies

Our website may use cookies to improve user experience and gather anonymous usage data. You can adjust your cookie settings in your browser preferences.

7. Security

We take reasonable measures to protect your personal data from loss, misuse, or unauthorized access. However, please be aware that no internet transmission is 100% secure.

8. Links to Other Websites

Our website may contain links to external websites. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of other sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact: enquiries@rosebery-carehome.co.uk